- Australian Owned
- User-Friendly Interface
- Competitive Odds
- Solid Range of Betting Options
- Effective Customer Support
- Promotions and Rewards
- Limited Sports Markets
- No Live Streamin
- No Live Betting
- No Phone Support
- No Futures Markets for Racing
PuntNow, launched in 2023, is a relatively new entrant in the Australian sports betting market. Owned and operated in Australia, it has quickly gained attention for its focus on horse racing, offering competitive odds and a range of promotions to existing customers.
While also providing a great selection of sports betting options, PuntNow distinguishes itself with a user-friendly website and mobile app. Despite its strengths, the platform lacks features like live streaming and live betting, areas where more established bookmakers excel.
Overall, PuntNow is building its reputation as a promising option for Australian punters, particularly those interested in horse racing.
PuntNow Quick Facts
|PuntNow Pty Ltd
|Melbourne, VIC, Australia
Betting Markets Available on PuntNow
Whether you are interested in racing or sport, PuntNow has you covered with an extensive selection of betting markets. See below for the list of available betting option on PuntNow.
Sports Betting Markets on PuntNow
|Australian Rules Football
Racing Markets available on PuntNow
PuntNow is recognised for offering competitive odds, especially in horse racing. Their commitment to providing top tote odds on all Australian gallops has been particularly appreciated by racing enthusiasts. In sports betting, while they cover a narrower range of markets compared to some larger bookmakers, the odds offered are competitive within these markets.
The competitive nature of PuntNow’s odds is an attractive feature for bettors, enhancing the potential value of bets placed on the platform. This aspect, coupled with promotional offers, makes PuntNow a viable choice for punters focused on maximising their betting value, particularly in the racing sector.
Types of Bets Available on PuntNow
Sports Bet Types
There are simply too many sports bet types to list on PuntNow. And while we found their selection of markets very comparable with other competitors, they are somewhat lacking in the number of tennis markets available for each match.
Racing Bet Types
|Same Race Multi
PuntNow offers a variety of promotions to its users, tailored to enhance the betting experience. While specific details of promotions may vary over time, they can be accessed by logging in to your account and checking the ‘Promos’ section.
PuntNow Website Usability & Experience
PuntNow’s website is known for its user-friendly interface and intuitive design. Key aspects include:
Ease of Navigation: The layout is straightforward, allowing users to easily find and place bets.
Responsive Design: It works well on both desktop and mobile devices, ensuring a seamless betting experience.
Clean and Simple Layout: The website employs a standard three-panel setup common in online sportsbooks, contributing to its ease of use.
Quick Load Times: Rapid loading enhances the experience, especially important for live updates and placing timely bets.
Overall, the PuntNow website is designed to be accessible to both novice and experienced bettors, emphasising efficiency and user-friendliness.
PuntNow App Review
PuntNow Android App
Availability: Accessible through Google Play Store.
User Experience: Offers a smooth and responsive betting experience, similar to the website.
Ease of Use: The app is designed with a focus on simplicity and quick navigation.
Features: Includes all the core functionalities available on the website.
PuntNow Apple iOS App
Availability: Can be downloaded from the Apple Store.
Functionality: Mirrors the Android app in terms of features and user experience.
Design: The app is well-optimized for iOS devices, ensuring a seamless betting experience for Apple users.
Both versions of the PuntNow app are praised for their efficiency, ease of use, and the comprehensive betting experience they offer, mirroring the strengths of the PuntNow website.
How to Sign Up for a PuntNow Account?
To sign up for an account on PuntNow, follow these steps:
- Visit the Website or App: Go to the PuntNow website
- Click on the yellow ‘Join’ button in the top right-hand corner
- Fill in your personal details such as your name, address, email address, and date of birth.
- Choose a username and strong password
- Set a deposit limit if you choose to do so
- Agree to the terms and conditions and verify your account if prompted
- Choose your preferred payment, deposit funds and start betting.
Is there a sign-up Code for PuntNow?
There is no sign up code needed to join PuntNow and there is no option for it during the sign up process.
PuntNow Deposit Options
PuntNow offers several methods for funding your account, ensuring flexibility and convenience:
- Credit / Debit Card: You can use your credit or debit card for direct deposits. For security, you may be asked to provide a copy of the card, with certain details redacted.
- Electronic Funds Transfer (EFT): This option allows you to transfer money directly from your bank account.
- POLi Payments: A popular choice in Australia, POLi facilitates secure online bank transfers.
- Bank Deposit: You can also deposit funds directly into PuntNow’s bank account.
- PuntNow reserves the right to restrict payment methods for customers outside Australia.
- Funds must originate from an account in your name. Deposits from third-party sources or accounts not in your name may be refunded to their source.
- In case of POLi Payments, withdrawals might be delayed until the funds are cleared.
PuntNow Deposit Limits
PuntNow allows customers to set Deposit Limits to manage their gambling responsibly. These limits control the amount that can be deposited over a specific period. Customers can set these limits via the MyAccount section, Live Chat, or email.
- Effective Upon Confirmation: A Deposit Limit is only effective after the customer completes the necessary form and receives confirmation.
- Decrease and Increase Limits: Customers can decrease their limits at any time, effective immediately. Increasing limits takes effect after 7 days, giving customers time to reconsider.
- Withdrawal Conditions: Deposited funds must be wagered at least once before withdrawal. Additional turnover may be required for deposit offers.
- Identity Verification: Must be completed before withdrawing funds.
- Withdrawal Verification: PuntNow may withhold or cancel withdrawals until the deposit method is verified.
- Processing Time: Withdrawals received before 11:00 am AEST on weekdays (excluding public holidays) are processed the same day.
- Payment Services: PuntNow does not use instant payment services like Osko for withdrawals.
- POLi Deposits: Withdrawals are suspended pending receipt of each POLi Deposit.
- Minimum Withdrawal Limit: $10, but customers can request the entire balance if it’s less than this limit.
- Transaction Fees: No fees are charged by PuntNow for deposits or withdrawals, but fees may be incurred from financial institutions.
How to Place Bets on PuntNow?
- Log in to your PuntNow account either on the website or mobile app
- Choose the racing or sport market you want to place a bet on
- Click on the odds for the bet you want to make, which will add it to your bet slip.
- Enter your stake on the bet slip which is the amount you wish to wager.
- Review and confirm the details of your bet and, if satisfied, click the button to confirm the bet.
PuntNow Terms & Conditions
All of PuntNow’s T&Cs can be viewed here.
PuntNow Licence & Security
PuntNow is licensed and regulated by the Victorian Gambling and Casino Control Commission and is a member of the Victorian Bookmakers Association. This ensures that they adhere to strict standards for fair and responsible gambling.
In terms of security, PuntNow employs robust measures to protect user data and financial transactions. This includes the use of encryption technologies and secure servers. Their commitment to responsible gambling is further demonstrated by their tools and policies designed to promote safe betting practices among their customers.
PuntNow Responsible Gambling
PuntNow is committed to responsible gambling, offering tools for customers to manage their gambling:
Self-Exclusion: Customers can request to self-exclude temporarily or permanently via MyAccount, Live Chat, or email. This request becomes effective after completing a form and receiving confirmation.
Awareness of Risks: Customers are reminded that gambling involves the risk of losing funds.
Problem Gambling Support: Referrals to support services like 1800 858 858, gamblinghelponline.org.au, or responsiblegambling.vic.gov.au.
Monitoring Indicators of Distress: PuntNow watches for signs of problem gambling and offers support or directs customers to the Responsible Gambling Policy.
Minors: Strict measures prevent minors from opening accounts or betting.
Advertising and Promotions Compliance: Adheres to ethical codes and doesn’t mislead about odds or winnings.
PuntNow emphasises the importance of gambling only with funds that customers can afford to lose and not letting gambling interfere with personal or professional commitments.
Read more here: https://www.puntnow.com.au/ResponsibleGambling
How to Get in Touch with PuntNow?
To contact PuntNow for support or inquiries, you can use the following methods:
- Email Support:
For queries or support, email PuntNow at email@example.com. However, they request not to send emails about promotions as these are communicated directly to customers via SMS or email.
- Live Chat:
Access live chat from the bottom of the PuntNow webpage or by visiting https://direct.lc.chat/15114924/.
If live chat isn’t working, check your browser settings. In Safari, go to Settings > Safari, then under Privacy & Security, make sure ‘Hide IP Address’ is turned OFF.
Please note that PuntNow does not offer phone service, and all betting must be done through their website or mobile site.
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Conclusion & Final Thoughts on PuntNow
PuntNow, as a relatively new entrant in the Australian betting market, has established itself with notable strengths and some areas needing improvement. The platform’s user-friendly interface, both on the website and mobile app, makes it accessible and convenient for users, a significant advantage for new and experienced bettors alike.
Additionally, PuntNow’s strong commitment to responsible gambling, evidenced by tools and policies to promote safe betting practices, highlights its dedication to customer wellbeing.
However, PuntNow does have limitations. The absence of live betting and streaming features also stands out as a key area where PuntNow lags behind its competitors, as these features are increasingly sought after by users for an enhanced betting experience.
Given these aspects, PuntNow is a solid choice for those primarily interested in horse racing betting and who value a platform that prioritizes user experience and responsible gambling. On the other hand, it might not fully satisfy users looking for a comprehensive sports betting experience or those who prefer the dynamism of live betting and streaming.
For prospective users, it’s recommended to weigh these factors against personal betting preferences to determine if PuntNow aligns with their needs.
PuntNow Review FAQs
Who owns PuntNow?
PuntNow is owned by PuntNow Pty Ltd.
Is PuntNow legal in Australia?
Yes, PuntNow is legal in Australia. It is licensed and regulated by the Victorian Gambling and Casino Control Commission and is a member of the Victorian Bookmakers Association.
Is there a mobile app for PuntNow?
Yes, there is a mobile app for PuntNow. It is available for both Android and iOS devices, accessible through the Google Play Store and Apple Store respectively.
Does PuntNow offer sign-up promotions?
To view promotions available to members, one must log in to the PuntNow account. The customer service team does not discuss offers with non-members. For more information, visit the PuntNow Promotions page.
Are Bonus Bets or Deposit Matches available from PuntNow?
PuntNow's customer service team does not issue bonus bets or deposit match offers. These offers are sent out by the marketing team, typically on Fridays. Current promotions can be found on PuntNow's promotions page.
What is the withdrawal cut-off time at PuntNow?
Withdrawals submitted before 11 am AEST on weekdays are processed on the same day. Processing excludes weekends and public holidays.
Can bets be canceled on PuntNow?
Once accepted, bets cannot be changed or canceled.
What are the deposit methods available on PuntNow?
Deposits can be made via Credit/Debit card, Poli, EFT transfer, or OSKO.
How can one reopen an account with PuntNow?
To reopen an account, contact PuntNow through email or live chat, providing full name and date of birth.
How is account verification done on PuntNow?
If online verification fails, 100 points of ID should be emailed to PuntNow. For more information on the 100 point ID requirement, refer to this Wikipedia page. Log out and back in after verification to enable withdrawals.
Is there a phone number for PuntNow?
PuntNow does not offer phone service. To contact PuntNow, you can use the following methods:
Email Support: firstname.lastname@example.org
Live Chat: https://direct.lc.chat/15114924/.
How to file a complaint with PuntNow?
Complaints should be emailed to PuntNow's support team. Unresolved disputes may be referred to a representative of Racing Victoria.